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Shipping - Returns

 

This is how you get to your ordered article:

 

You order via email, fax or phone.

* We send you a confirmation of your order via email or fax.

* After 24 hours if we receive no objection from you, we consider it as your confirmation of the order.

* The commodity leaves our house and you get a delivery notification by fax or mail.

 

 

Shipping and packing costs including insurance:

 

Germany

Up to 5 Kg 7,80 €

5,1 Kg to 10 Kg 9,20 €

10,1 Kg to 20 Kg: 12,20 €

Cash on delivery: + 7,20 € (incl. All expenses)

For larger quantities (e.g. half/whole pallete) please ask for freight charges and fees.

In case of Direct debit authorized, or payment in advance, NN-costs become obsolet. If you wish express delivery for the next day, additional costs apply: 40,- € for express delivery 10,- € for express and cash on delivery Another 10,- €, should the delivery take place on a Saturday. If you wish this type of delivery, please inform us.

 

Europe-EU:

Up to 1 Kg: 16,20 €

Up to 20 Kg: 26,20 €

Up to 40 Kg: 29,10 €

Each further Kg: + 4,50 €

Cash on delivery: + 14,50 €

For larger quantities (e.g. half/whole pallete) please ask for freight charges and fees. In case of Direct debit authorized, or payment in advance, NN-costs become obsolet.

 

Switzerland:

Delivery to Switzerland always without charging VAT. You will pay the 7,6 % VAT for importing goods directly to the mail carrier when you receive your commodity.

For larger quantities (e.g. half/whole pallete) please ask for freight charges and fees. In case of Direct debit authorized, or payment in advance, NN-costs become obsolet.

 

World wide:

Price on request.

Express delivery: until 1 am on the next day. Please arrange an appointment.

Up to 1 Kg: 25,- €

Each further Kg: Price on request.

Delivery time: Please infer from our order confirmation Insurance.

All articles insured up to 750,- €. Exceeding insurance up to 5000,- € = 10,- €

 

Payment:

We accept: Cash on delivery, payment in advance, PayPal or credit card (MasterCard, Visa, American Express) Attention: Please send your credit card by fax only after receiving the order confirmation.

If the confirmation of your bank is presented to us, we also accept direct debit.

Authorities and research institutes receive an invoice.

 

Prices:

In Germany: plus official VAT (GST)

In the EU: If the VAT ID-Nr is presented to us, no VAT will be charged.

 

Advice: Ordered articles will not be taken back. Goods cannot be exchanged. We pass on the manufacturer warranty to you. For ordering please send us an email. With your order you accept our AGB (Terms & Conditions) and consider it as the basis of your order. With your order you confirm that you are a trade person. At the same time you agree with the fact that we save your data under the condition that we treat these confidentially.


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